1688 comPrivacy Policy of

01 Introduction

Welcome to 1688 com's Privacy Policy. This document provides complete transparency about our commitments and practices regarding the protection of personal information for all platform users. We believe your right to privacy is inviolable, and safeguarding it is our fundamental responsibility.

By using the 1688 com website, mobile app, or any other platform, you are deemed to have accepted this Privacy Policy. Please read it carefully before using the platform.

This Privacy Policy is a complement to our Terms and Conditions. Reading both documents together will give you a complete understanding of your rights and our responsibilities.

02 What Information We Collect

1688 com only collects information that is necessary to provide platform services, ensure security, and meet legal obligations. We do not collect data beyond what is strictly required.

03 How Your Information Is Used

1688 com uses collected data for specific, limited purposes only. Your information will not be used for any additional purpose without your consent.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other unlawful activities.
• To fulfill legal and regulatory obligations.
• To provide customer support to members.
• To improve platform services and enhance the user experience.
• To monitor responsible gaming activity.
• To manage promotional offers and bonuses (where consent has been given).

04 Data Retention & Period

1688 com stores your information on secure servers. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained for a minimum of 5 years after account closure (as required by law).
• Financial Transaction Records: Retained for up to 7 years.
• KYC Documents: Retained for up to 5 years after verification.
• Gaming History: 3 years for responsible gaming monitoring.
• Cookie & Session Data: 30 days after the session ends.

Once the retention period expires, your data is securely deleted or permanently anonymized so that your identity can no longer be identified in any way.

05 Data Sharing & Disclosure

1688 com never sells or transfers your personal information to third parties for commercial purposes. However, limited data sharing may occur in the following circumstances:

• Payment Provider: Only the minimum data necessary for transaction processing is shared with payment gateways such as bKash, Nagad, and Rocket.
• Regulatory Authority: Data may be disclosed to government authorities where required by law.
• Technology Partners: Technology service providers operating the platform may access limited data under strict confidentiality agreements.
• Fraud Prevention: Information may be shared with law enforcement agencies in cases of suspicious activity.

06 Cookie Policy

The 1688 com website and app use cookies to enhance your experience. Cookies are small text files stored on your device that help the platform remember your preferences.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

07 Your Data Rights

Under 1688 com's Privacy Policy, you retain the following rights in full:

• Right to Access: You may submit a request to find out what information we hold about you.
• Right to Rectification: Contact support to correct any inaccurate or outdated information.
• Right to Erasure: Your data will be deleted upon request, provided there are no outstanding legal obligations.
• Right to Object to Processing: You may object to the processing of your data in certain circumstances.
• Right to Data Portability: You may request a copy of your own data in a standard, readable format.
• Right to Restrict Processing: You may request a temporary suspension of your data processing in special circumstances.

To exercise any of the above rights, please contact our support team. We will respond within 30 business days of receiving your request.

08 Security Measures

1688 com uses industry-leading security technology to protect your data. Our security infrastructure operates on multiple layers:

• 256-bit SSL Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Real-Time Monitoring: Systems are in place to detect suspicious activity in real time.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Penetration Testing: Regular security audits conducted by third-party experts.
• Data Backup: Regular encrypted backups of critical data are maintained.

09 Protection of Minors

1688 com is intended for users aged 18 and above only. We do not knowingly collect any information from minors.

If it comes to our attention that data from a minor has been collected by mistake, that data will be immediately deleted and the associated account will be closed. Parents or guardians may contact us regarding this matter.

10 Policy Changes

1688 com may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or via platform notification.

• You will be notified at least 7 days before any changes take effect.
• The updated policy will be published on this page with a revised date.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• A copy of the previous policy will be provided upon request.

11 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Within 30 business days